PRODUCT DETAILS
Elegance, Durability & Comfort
- Jollynova Premium Series are made from top-quality materials and are lightweight, offering all-day comfort.
- Sturdy hinges and a chic curved temple design ensure lasting reliability and style.
- Skin-friendly nose pads provide a comfortable, irritation-free experience, ensuring comfort in any setting.
Gender: Unisex
Frame Material: Acetate
Eyewear Accessories: FRAMES
Certification: CE
FAQ
- How to Know If These Glasses Fit Your Face Shape? 👉Click here
- How to Read Eyeglasses Prescription? 👉Click here
- How to find and fill in Eyeglasses Prescription Correctly? 👉Click here
- Lens recommend 👉Click here
- How do I Know if I Need Progressive Glasses 👉Click here
SHIPPING & RETURNS
| Country | Order Amount | Shipping Fee | Shipping Time |
| US/CA/AU | Over $59 | Free | 7 - 15 Business Days |
| Under $59 | $6.99 | 7 - 15 Business Days | |
| Others | Over $59 | Free | 5 - 20 Business Days |
| Under $59 | $6.99 | 5 - 20 Business Days |
- Shipping time does not include a 2-5 days processing period required to process your order from the date your order is placed.
- Delivery time may be affected by weather, holidays, or natural disasters.
- Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
- You have a maximum of 30 days to make returns. You must send back and postmark your return packages within 30 days after the purchase date. No returns made after 30 days from the purchase date will be accepted.
- Shipping Fee: If the product arrives damaged, different, or not working, Jollynova.com will cover the return and exchange shipping fee. For returns or exchanges due to personal issues, the customer will need to cover the return shipping fee.
What should I do if I need to request a return & exchange?
To initiate a return & exchange, please contact our customer service team (service@jollynova.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
- Considering the uniqueness of products, eyeglasses are custom-made products and cannot be returned or exchanged free of charge for non-quality issues.
- Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
- Please make sure you don't include non-Jollynova.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support at service@jollynova.com.
Processing Time
|
Lens Type |
Processing Time |
|
Single Vision -Regular Rx |
2-3 Business Days |
|
Single Vision -Strong Rx |
5-7 Business Days |
|
Multifocal -Bifocal/Progressive |
5-7 Business Days |
|
Blue Light Blocking |
3-5 Business Days |
|
Sunglasses / Photochromic |
5-7 Business Days |
|
Anti-Fog Glasses |
Additional 7 Business Days |
|
Jewelry Glasses |
Additional 3-5 Business Days |